PANACEA - TOP 100 SOLUTIONS
 ( here's a list of problem solving techniques )

SEE IF THE PROBLEM IS THE SAME WHEN RUNNING FROM THE SERVER AND FROM OTHER WORKSTATIONS
  1. WATCH EACH COMPUTER WHILE IT BOOTS UP TO SEE ANY ERROR MESSAGES
  2. UPDATE HARDWARE DEVICE DRIVERS
  3. CHECK AVAILABLE HARD DISK SPACE ( S/B BE OVER 200 MEG )
  4. DO A SCANDISK ON ALL HARD DRIVES
  5. MAKE SURE THAT THERE IS ADEQUATE HARD DISK SPACE
  6. RUN A DEFRAGMENTING ON ALL HARD DRIVES
  7. CHECK AVAILABLE RAM ( SHOULD BE 590K )
  8. CHECK THAT CMS IS RUNNING IN A SEPARATE MEMORY SPACE (XP & 2000 ONLY)
  9. CHECK NETWORK CABLING QUALITY
  10. CHECK NETWORK FOR EXTRANEOUS PROTOCOL SETTINGS
  11. TRY REPLACING NETWORK CARDS
  12. TRY USING A DIFFERENT NETWORK HUB TO SEE IF THE EXISTING ONE MAYBE DEFECTIVE
  13. TRY USING A NEW NETWORK CABLE TO MAKE A TEMPORARY NEW CONNECTION TO SEE IF THERE IS A PROBLEM WITH THE NETWORK CABLE
  14. MAKE SURE THAT YOU HAVE A RELATIVELY CURRENT UPDATE TO YOUR WINDOWS OPERATING SOFTWARE
  15. CLEAR ANY STUCK PRINT JOBS FROM THE PRINT SPOOLER
  16. DOWNLOAD PRINTER DRIVER UPDATES
  17. MAKE SURE THAT ALL NETWORK PRINTERS HAVE A CAPTURED LPT PORT
  18. RUN ADD PRINTER AND RE-ADD PRINTERS
  19. SET PRINTER ESCAPE CODES
  20. SET UP A SECOND PRINTER TO THE SAME PORT WITH DIFFERENT DRIVERS">

Please let us know what info we can send you now and what are the areas that are of most important to your organization.
 


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email us at sales@CougarMtnSupport.com  //  phone (714) 228-5444.

(We are not Cougar Mountain Software in Boise, we take their excellent product and make it better.   We offer software products, enhanced reports, services, training and hardware that maximize the value out of this powerful accounting program.  We have been customizing solutions for Cougar Mountain since 1990.  We are located in California.