|
|
SOLUTION
CODE
|
|
|
BOOT ERRORS, HARD DISK SPACE &
RAM MEMORY
|
|
|
HWDEVCDR
|
|
|
UPDATE
HARDWARE DEVICE DRIVERS
|
|
|
|
HDSPACE
|
|
|
CHECK
AVAILABLE HARD DISK SPACE ( S/B BE OVER 200 MEG )
|
|
|
|
HDDEFRAG
|
|
|
RUN A DEFRAGMENTING
ON ALL HARD DRIVES
|
|
|
|
HDSCANDK
|
|
|
RUN SCANDISK ON ALL HARD DRIVES
|
|
|
|
HDLOSTCL
|
|
|
LOOK FOR LOST CLUSTER FILES ON THE
HARD DISK
|
|
|
|
HWNDDOC
|
|
|
RUN NORTON DISK DOCTOR
|
|
|
|
HWRAMAV
|
|
|
CHECK AVAILABLE RAM ( SHOULD BE 590K )
|
|
|
|
HWSEPMEM
|
|
|
CHECK THAT CMS IS RUNNING IN A SEPARATE MEMORY SPACE (XP & 2000 ONLY)
|
|
|
|
HWPERFOR
|
|
|
SET THE PERFORMANCE TAB
|
|
|
|
HWGOOGLE
|
|
|
PUT YOUR
ERROR MESSAGE SURROUNDED IN QUOTE MARKS IN A SEARCH ENGINE LIKE
GOOGLE, ADDING THE ONE OF THE WORDS LIKE SOLUTION,
TROUBLESHOOTING, TIP MIGHT BE HELPFUL CUTTING DOWN THE NUMBER OF HITS
|
|
|
|
HWCOPYCR
|
|
|
MAKE A COPY OF
crucial FILES AS PROTECTION
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
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|
|
|
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|
|
|
NETWORKING
|
|
|
|
NWDISCNN
|
|
|
DISCONNECT THROUGH MY COMPUTER &
RECONNECT THROUGH NETWORK NEIGHBORHOOD
|
|
|
|
NWBATCH
|
|
|
ADD BATCH FILE TO RUN AN NET USE
COMMAND TO CONNECT TO PRINTERS AND DRIVES ON BOOTUP
|
|
|
|
NWCABLQY
|
|
|
CHECK NETWORK CABLING QUALITY
|
|
|
|
NWEXPROT
|
|
|
CHECK NETWORK FOR EXTRANEOUS PROTOCOL SETTINGS
|
|
|
|
NWCARDNC
|
|
|
TRY REPLACING NETWORK CARDS
|
|
|
|
NWNETHUB
|
|
|
TRY USING A DIFFERENT NETWORK HUB TO SEE IF THE EXISTING ONE possibly
DEFECTIVE
|
|
|
|
NWCABNEW
|
|
|
TRY USING A NEW NETWORK CABLE TO MAKE A TEMPORARY NEW CONNECTION TO SEE IF
THERE IS A PROBLEM WITH THE NETWORK CABLE
|
|
|
|
NWDISCRB
|
|
|
DISCONNECT, REBOOT AND RECONNECT ALL
NETWORK CONNECTIONS
|
|
|
|
NWCONFLT
|
|
|
CHECK FOR OTHER PROGRAMS RUNNING THAT MIGHT BE CAUSING
CONFLICT
|
|
|
|
NWDISNC
|
|
|
DISCONNECT NETWORK CONNECTION FROM MY
COMPUTER AND RECONNECT NETWORK DRIVES AND MAP WITH FULL correctS
|
|
|
|
NWMAXTHP
|
|
|
N
ET
THE SERVICES TAB, SERVER
, PROPERTIES AND MAXIMIZE THROUGHPUT
FOR FILE SHARING
|
|
|
|
NWSRHPRT
|
|
|
USE SEARCH FOR PRINTER NAME TO
LOCATE A PRINTER
|
|
|
|
NWSRHCMP
|
|
|
USE SEARCH FOR COMPUTER TO CONNECT
TO A COMPUTER ON THE NETWORK
|
|
|
|
NWSPACPR
|
|
|
REMOVE
ANY SPACES IN YOUR SHARE NAMES IN THE NETWORK PRINTERS
|
|
|
|
NWSECACC
|
|
|
CHECK SECURITY ACCESS LEVEL ON SHARED FOLDERS/DRIVES
|
|
|
|
WINIPCFG
|
|
|
RUN WINIPCFG.EXE
|
|
|
|
PING
|
|
|
USE
PING.EXE
|
|
|
|
NWUSER1
|
|
|
LOG-IN AS ADMINISTRATOR OR
OTHER USER-NAME AND RUN CMST
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
OPERATING SYSTEM & ENVIRONMENT
|
|
|
|
OPWATCHB
|
|
|
WATCH EACH COMPUTER WHILE IT BOOTS UP TO SEE ANY ERROR MESSAGES
|
|
|
|
OPNWSVWS
|
|
|
SEE IF THE PROBLEM IS THE SAME WHEN RUNNING
FROM THE SERVER AND FROM OTHER WORKSTATIONS
|
|
|
|
VRDRUPD
|
|
|
MAKE SURE THAT YOUR
VRDRUPD.EXE IS
DATED AFTER ___/___/___
|
|
|
|
CLIENTLD
|
|
|
RUN CLIENT.EXE EVEN ON SERVER
|
|
|
|
OPWINRLD
|
|
|
RE-LOAD WINDOWS OPERATING SYSTEM
|
|
|
|
OPWINUPD
|
|
|
MAKE SURE THAT YOU HAVE A RELATIVELY CURRENT UPDATE TO YOUR WINDOWS
OPERATING SOFTWARE
|
|
|
|
OPCLNSF
|
|
|
CLEAN UP THE STARTUP FOLDER
|
|
|
|
OPCUDM
|
|
|
BOOT-UP IN
SAFE MODE AND CLEAN UP DEVICE MANAGER
|
|
|
|
OPSAFMD2
|
|
|
BOOT-UP IN
SAFE MODE AND RUN Cougar MTN Software SW
|
|
|
|
OPSWAP
|
|
|
CHECK THAT THE
SWAP FILE IS SETUP PROPERLY
|
|
|
|
MSCONFIG
|
|
|
USE MSCONFIG.EXE TO CLEAN UP THE STARTUP,
ECT.
|
|
|
|
CONFIG
|
|
|
CHECK FILE= SETTINGS IN CONFIG.NT OR CONFIG.SYS ON PC'S
& SERVER
|
|
|
|
OPINTER
|
|
|
CHECK FOR INTERFERENCE FROM OTHER DEVICES
|
|
|
|
OPVIRSS1
|
|
|
CHECK FOR VIRUSES
|
|
|
|
OPVIRSS2
|
|
|
REMOVE ACTIVE VIRUS SCANNING
ON SERVER
|
|
|
|
OPVIRES3
|
|
|
CHECK FOR MULTIPLE VIRUS S/W
PROGRAMS ACTIVE
|
|
|
|
OPRGLN
|
|
|
CHECK REGION SETTINGS LANGUAGE TO ENGLISH
|
|
|
|
OPRGDT
|
|
|
CHECK THAT THE REGIONAL SETTINGS, SHORT DATE FORMAT IS SET TO MM/DD/YYYY
FORMAT
|
|
|
|
OPRESC
|
|
|
CHECK RESOURCE TAB AND VERIFY THAT 80+ PERCENT IS AVAILABLE
|
|
|
|
OPSCRSV
|
|
|
CHECK THAT THERE IS NO SCREENSAVER RUNNING ON THE SERVER
|
|
|
|
OPSCRSV
|
|
|
CHECK THAT THERE ARE RESOURCE
INTENSIVE SCREENSAVER RUNNING ON THE WORKSTATIONS THAT HAVE SHARED
RESOURCES
|
|
|
|
OPUPSP
|
|
|
CHECK UPS's AND POWER STABILITY
|
|
|
|
OPSHUT
|
|
|
SHUT DOWN ALL PC's, SERVERS & PRINTERS
|
|
|
|
OPNWND
|
|
|
RUN NORTON WIN DOCTOR
|
|
|
|
OPDEIN
|
|
|
DE-INSTALL ANY UNNECESSARY PROGRAMS,
ESPECIALLY WINFAX, INSTALLATION UNINSTALLERS, CRASH GUARDS
|
|
|
|
OPREGED
|
|
|
USE REGEDIT.EXE TO MODIFY THE
REGISTRY
|
|
|
|
OPATTB
|
|
|
USE ATTRIB TO REMOVE THE READ ONLY
ATTRIBUTE
|
|
|
|
SYSFILECK
|
|
|
USE
SYSTEM FILE CHECKER
|
|
|
|
DRWATSON
|
|
|
REVIEW DR WATSON's CRASH LOG
|
|
|
|
VGASETTG
|
|
|
CHECK MONITOR AND VGA ADAPTER SETTINGS 800X600
|
|
|
|
|
|
|
CHECK TASK
MANAGER TO MAKE SURE THAT NO EXTRANEOUS TASKS ARE RUNNING (EX/ NTVDM)
|
|
|
|
|
|
|
PRINT SYSTEM PROFILE FROM DEVICE MANAGER
|
|
|
|
|
|
|
BACKUP REGISTRY BY DOING REGEDIT.EXE / EXPORT
|
|
|
|
|
|
|
RUN MSINFO32
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
PRINTER ISSUES
|
|
|
|
PTTRAY
|
|
|
TAKE THE PAPER OUT OF THE TRAY,
ROTATE IT 180 DEGREES AND FLIP IT OVER.
|
|
|
|
PTTRAY
|
|
|
CHECK PAPER SETTINGS IN PRINTER OPTIONS
IN THE CONTROL PANEL INCLUDING CUSTOM PAPER SIZE, RAW/EMF, ETC.
|
|
|
|
PTDRIV
|
|
|
DOWNLOAD PRINTER DRIVER
UPDATES FROM THE INTERNET
|
|
|
|
PTPTNW
|
|
|
MAKE SURE THAT ALL NETWORK PRINTERS HAVE A CAPTURED LPT PORT
|
|
|
|
PTADDP
|
|
|
RUN ADD PRINTER AND RE-ADD PRINTERS
AND THEN DELETE THE OLD PRINTER
|
|
|
|
PRESCC
|
|
|
SET PRINTER ESCAPE CODES
|
|
|
|
PRSECP
|
|
|
SET UP A 2nd
PRINTER TO THE SAME PORT WITH DIFFERENT DRIVERS, PAPER
SIZE, ETC.
|
|
|
|
PTOFFO
|
|
|
TURN OFF/ ON ALL PRINTERS
|
|
|
|
PTCABL
|
|
|
TRY USING A NEW PRINTER CABLE TO MAKE A TEMPORARY NEW CONNECTION TO SEE IF
THERE IS A PROBLEM WITH THE PRINTER CABLE
|
|
|
|
PTCART
|
|
|
REPLACE PRINTER CARTRIDGE OR RIBBON
|
|
|
|
PTUNPG
|
|
|
UNPLUG ALL CONNECTIONS ON THE BACK OF THE COMPUTER AND REPLUG BACK IN TIGHTLY
|
|
|
|
PTDOSP
|
|
|
FROM A DOS PROMPT, TYPE IN DIR \
>LPT1
|
|
|
|
PTTEST
|
|
|
PRINT A TEST PAGE FROM PRINTER
PROPERTIES
|
|
|
|
PTPORT
|
|
|
CHECK PRINTER PROPERTIES FOR THE
CORRECT PORT &/OR NETWORK PRINTER ASSIGNMENT
|
|
|
|
PTNWPT
|
|
|
CHECK PRINTER PROPERTIES THAT A
UNIQUE NETWORK PRINTER PORT HAS BEEN CAPTURED
|
|
|
|
PTDEIN
|
|
|
DE-INSTALL, SHUT DOWN, AND RE-INSTALL ALL
PRINTERS
|
|
|
|
PTGENLS
|
|
|
INSTALL A NEW PRINTER WITH AN HPIIP,
HPIII OR HP4si
PRINTER DRIVER
|
|
|
|
PTGENDOT
|
|
|
INSTALL A NEW PRINTER WITH AN
GENERIC TEXT DRIVER, IBM PROPRINTER, OR
EPSON MX80 DRIVER)
|
|
|
|
PTBATH
|
|
|
MAKE A BATCH FILE TO
CONNECT TO PRINTERS AND HARD DRIVES ON BOOT-UP (AND/OR MANUALLY
LAUNCHED)
|
|
|
|
PTNWXP
|
|
|
USE ADD A LOCAL PORT
FUNCTION TO MAKE THE EQUIVALENT OF CAPTURING A PRINTER PORT
|
|
|
|
PTVERF
|
|
|
VERIFY IF ANY NEW
SOFTWARE AS BEEN LOADED RECENTLY ESPECIALLY FAX SOFTWARE
|
|
|
|
PTPROP
|
|
|
VERIFY THAT CMS IS THE ONLY SOFTWARE NOT
PRINTING PROPERLY
|
|
|
|
PTSELFTS
|
|
|
INITIATE THE
PRINTER'S SELF TEST BY HOLDING THE ON-LINE BUTTON DOWN WHILE TURNING THE
PRINTER ON
|
|
|
|
PTRSPAC
|
|
|
MAKE SURE THAT PRINTER NAMES DON'T HAVE
SPACES IN THEIR NAMES
|
|
|
|
REMWINFX
|
|
|
REMOVE WINFAX
V10
|
|
|
|
OEOSCRPT
|
|
|
FIX SALES ENTRY SCREEN
DEFINITIONS-PRINTERS
|
|
|
|
|
|
|
VERIFY THAT THERE
ARE NOT MULTIPLE INVOICE FORMATS WITH THE SAME 1st
2 CHARACTERS
|
|
|
|
|
|
|
IN REPORT WRITER, USE THE FILE, PRINTER
COMMAND TO THE PROPER PRINTER
|
|
|
|
|
|
|
CHECK THE SALES
SCREEN, PRINTER SET UP
|
|
|
|
|
|
|
IN REPORT WRITER, PUT A 'ABC' SOMEWHERE ON
THE INVOICE, THEN PRINT THE INVOICE TO VERIFY THAT INVOICE FORMAT IS BEING
USED
|
|
|
|
|
|
|
RENAME THE RP5/RRW FILES AND THEN RELOAD THEM
FROM THE INSTALL CD
|
|
|
|
|
|
|
IF ON A NETWORK, DO A NEW INSTALL TO A NEW
INSTALLATION TO A NEW DIRECTORY ON A WORKSTATON, HOOK UP THE PRINTER AS A
LOCAL PRINTER AND SEE IF PROBLEM IS THE SAME
|
|
|
|
|
|
|
In
Win 2000 there are two different places in the properties where you need to
set paper size
|
|
|
|
|
|
|
Make
sure that they both have "continuous - no page break"
|
|
|
|
|
|
|
Add a batch file to the
startup menu that sends a control
string
to the printer that sets the page length, line spacing, character set etc.
|
|
|
|
|
|
|
Set a custom page
size that is 2 or 3 inches long.
|
|
|
|
|
|
|
Make sure it's
set up for continuous feed with NO break.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
DATA FILE PROBLEMS - ALL MODULES
|
|
|
|
ALBARS
|
|
|
USING BACKUP AND RESTORE
|
|
|
|
ALREIN
|
|
|
RE-INDEX ALL MODULES
|
|
|
|
ALBAKD
|
|
|
RENAME OR REMOVE BACKUP.DAT DIRECTORIES
& PERFORM A WIN-TO-WIN CONVERSION
|
|
|
|
CMSDIAG
|
|
|
LOOK FOR MIXED VERSIONS
|
|
|
|
DEFLTM
|
|
|
RENAME DEFAULT.MDB AND RELOAD CMS TO
SERVER
|
|
|
|
MNCIUR
|
|
|
DE-INSTALL AND RE-INSTALL PROBLEM MODULES
|
|
|
|
STRTRC
|
|
|
INSTALL THE LATEST SERVICE PACK FROM COUGAR MTN
|
|
|
|
ALPURG
|
|
|
USE PURGE OPTION WITH A DATE SO OLD
THAT NO ACTUAL RECORDS GET PURGED
|
|
|
|
ALTRZR
|
|
|
ENTER A TRANSACTION TO BRING MASTERFILE BALANCE TO ZERO
|
|
|
|
ALMFCD
|
|
|
ADD BACK A DELETED MASTERFILE OR CODE FILE ITEM THAT WAS DELETED
|
|
|
|
ALDMOF
|
|
|
TEST SAME FUNCTION IN DMO COMPANY
|
|
|
|
CADETK
|
|
|
-<CTRL><Alt><DELETE>
AND END TASK
|
|
|
|
RENDATD
|
|
|
RENAME A DATA DIRECTORY
|
|
|
|
RENPRGD
|
|
|
RENAME A PROGRAM DIRECTORY
|
|
|
|
BACKCOMP
|
|
|
BACKUP ALL DATA (OR COPY TO ANOTHER DIRECTORY)
|
|
|
|
BALCNTLR
|
|
|
BALANCE CONTROL REPORTS TO THE GENERAL LEDGER
|
|
|
|
CLRBATCH
|
|
|
USE CLEAR BATCH
OPTION TO CLEAR AND/OR RECREATE A PROBLEM BATCH
|
|
|
|
COPYGDBA
|
|
|
COPY A GOOD BATCH ON TOP OF A DAMAGED BATCH
|
|
|
|
COPYGDFI
|
|
|
COPY A GOOD FILE FROM ANOTHER COMPANY
CODE ON TOP OF A DAMAGED ONE
|
|
|
|
COPYRIFI
|
|
|
COPY A GOOD FILE FROM FRESH
INSTALLATION ON TOP OF A DAMAGED ONE
|
|
|
|
COPYFILS
|
|
|
COPY A NEW COPY OF CMSDICT.MDB, CMSUSER.* , COUGAR.CFG
|
|
|
|
CRNWCOMP
|
|
|
CREATE A NEW COMPANY CODE AND COPY ONE OR ALL MODULES FROM THE PROBLEM TO
THE NEW COMPANY CODE
|
|
|
|
ALFXMODP
|
|
|
FIX MODULE PREFERENCE,
CONSTANTS PARAMETERS
|
|
|
|
ALFXCODE
|
|
|
FIX MODULE OPTION CODES
FILES
|
|
|
|
NWCPINMF
|
|
|
INSTALL A NEW COMPANY CODE, INSTALL THE MODULES, USE THE COPY MASTERFILE
OPERATION TO COPY DATA TO NEW COMPANY
|
|
|
|
CHKFISCL
|
|
|
CHECK FISCAL CALENDAR PRESENT PERIOD,
BLOCK PERIODS & PERIOD DATES
|
|
|
|
FRSHINST
|
|
|
MAKE A FRESH INSTALL IN A NEW DIRECTORY ON THE SERVER AND SEE IF PROBLEM
CONTINUES
|
|
|
|
FRSHINWS
|
|
|
MAKE A FRESH INSTALL OF THE
FULL ACCOUNTING SYSTEM ON A WORKSTATION's HARD DRIVE IN A TEST
DIRECTORY (EG. C:\WIN\TEST) AND SEE IF PROBLEM
CONTINUES
|
|
|
|
MOVEORPH
|
|
|
MOVE ORPHAN BATCHES TO
SUB-DIRECTORY AND DELETE THEM A MONTH LATER ONCE IT IS PROVEN THAT
THEY ARE NOT NEEDED
|
|
|
|
RENDIRCM
|
|
|
RENAME CURRENT DIRECTORY FROM \CMSWIN TO \CMSOLD & RE-INSTALL TO
CMSWIN
|
|
|
|
ALREVMOD
|
|
|
REVERSE THE TRANSACTION IN THE SAME MODULE IN WHICH IT WAS ORIGINALLY
ENTERED
|
|
|
|
ALDX01
|
|
|
USING DX TO CORRECT DATA
RECORDS
|
|
|
|
UTICMS01
|
|
|
RUN UTICMS.EXE TO DELETE BLANK RECORDS
|
|
|
|
UTICMS03
|
|
|
RUN UTICMS.EXE TO
CORRECT DATA FIELD
PO
|
|
|
|
UTICMS05
|
|
|
RUN UTICMS.EXE TO RESET BATCH POSTING FLAG
|
|
|
|
UTICMS07
|
|
|
RUN UTICMS.EXE TO ZAP FILE
|
|
|
|
UTICMS8
|
|
|
USE UTICMS.EXE TO MAKE
CHANGES THE VER*.* FILES IN THE COMPANY'S DATA DIRECTORY
|
|
|
|
FILEFIX1
|
|
|
RUN FILEFIX.EXE
|
|
|
|
DBFIX01
|
|
|
RUN DBFIX.EXE
|
|
|
|
CMSDIAG
|
|
|
RUN CMSDIAG.EXE
|
|
|
|
DATAMGR
|
|
|
RUN DATAMGR.EXE
|
|
|
|
FCVUTIL
|
|
|
RUN FCVUTIL.EXE
|
|
|
|
CMSDIAG
|
|
|
RUN CMSDIAG.EXE
|
|
|
|
COUGAR
|
|
|
RUN COUGAR.EXE
|
|
|
|
DATAMGR
|
|
|
RUN DATAMGR.EXE
|
|
|
|
TXTFMT
|
|
|
RUN TXTFMT.EXE
|
|
|
|
STNEWMFR
|
|
|
START A NEW VENDOR/CUSTOMER/Inventory Control and Management M/F RECORD IF THE CURRENT ONE IS
HAVING PROBLEMS
|
|
|
|
RENFEATR
|
|
|
__OR - USE THE RENUMBER FEATURE TO CHANGE THE MASTERFILE CODE
|
|
|
|
STNEWCC
|
|
|
CREATE A NEW COMPANY CODE, USE COPY
VENDOR / CUSTOMER / Inventory Control and Management / GL CHART OF ACCOUNTS TO NEW COMPANY
CODE
|
|
|
|
__GL_
|
|
|
REVIEW POSTING TO THE G/L AUDIT TRAIL (especially non-standard entries to
the control accounts)
|
|
|
|
INIEDIT
|
|
|
USE EDIT.EXE OR NOTEPAD.EXE TO MAKE
CHANGES THE COUGAR'S *.INI FILES
|
|
|
|
EXCELFX1
|
|
|
USE EXCEL TO FIX DATA FILES (WARNING READ
INSTRUCTIONS CAREFULLY)
|
|
|
|
MDXREPLC
|
|
|
REPLACE A PROBLEM MDX FILE FROM ONE FROM DMO AND REINDEX
|
|
|
|
DIFFMFR
|
|
|
TRY THE SAME TYPE OF TRANSACTION FOR A
DIFFERENT VENDOR OR CUSTOMER
|
|
|
|
ICONPRP2
|
|
|
CHECK THE START-IN DIRECTORY
IS CORRECT BY correct-CLICKING THE ICON AND GOING TO PROPERTIES (S/B
M:\CMSWIN)
|
|
|
|
|
|
|
CHANGE THE USE INTERFACE TABLE SETTING
IN MODIFY COMPANY, SAVE IT, AND THEN CHANGE IT BACK AND SAVE IT
|
|
|
|
|
|
|
VERY CAREFULLY, OPEN CMS'S FILES WITH EXCEL,
IMMEDIATELY SAVE AS, EXCEL V5 FORMAT TO DIFFERENT DIRECTORY, MAKE CHANGES
AND USE DX TO UPLOAD BACK INTO CMS'S DATABASE FILES
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
REPORT WRITER ISSUES
|
|
|
|
RRW
|
|
|
ACCESS RRW.EXE AND SET FILE LOCATIONS
|
|
|
|
RRWS
|
|
|
Load R&R report writer at this
workstation to resolve cannot locate the Microsoft Visual Fox Pro Support Library
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FINDRW
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Find Report Writer w/Exporting & Graphing to activate
software
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RRWUSERS1
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Replace rrwsers.dat to solve No network User ID's available
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RRWUSERS2
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Replace rrwsers.exe to solve No network User ID's available
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RRWREN
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Rename RRW.EXE to resolve R&R V6 conflicts with V7
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RRWFIND2
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Rerun Find Report Writer
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TOOLBAR1
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Use Tool Bar to Change Font and Pitch Instead of Pull
Down Menu
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XCopy F:\ *.RRW TO C:\ /S
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ACCOUNTS RECEIVABLE
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ARBUPDT
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RUN ARBUPDT.EXE
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ARRECBAL
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RECALCULATE CUSTOMER BALANCES
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ACCOUNTS PAYABLE
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APUTIL
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RUN APUTIL.EXE
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APOFA
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ADJUST POSTED ITEM DUE DATE
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APOFR
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AP MODULE PREFERENCES, FILE
MAINTENANCE,
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APRECBAL
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RECALCULATE VENDOR BALANCES
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AUTHORIZOR (ONLY)
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Bank Reconciliation/Reporting (ONLY)
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BRUPDT
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RUN BRUPDT.EXE
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BARTENDER (ONLY)
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DATA
EXCHANGE - DX
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DXINI
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Fix DX.INI to handle Invalid Isam
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ECOMMERCE (ONLY)
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ELECTRONIC PAYMENT-NPR, ETC (ONLY)
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General Ledger & Financial Statements (ONLY)
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GLOFC
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IN MODULE PREFERENCES,
FILE MAINTENANCE, RECALCULATE G/L PERIOD FILE
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GLJJ
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MAKE A G/L JOURNAL ENTRY FIX
ERROR
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GLOUTBAL
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RESOLVING G/L OUT OF BALANCE
TECHNIQUES
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GLRP
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USE G/L REPRINT POSTINGS TO IDENTIFY VARIOUS
PROBLEMS
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GLSSTUB
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RUN
GLSSTUB.EXE
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GLUPDT
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RUN GLUPDT.EXE
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GLCONV
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RUN GLCONV.EXE
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GLNONLED
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CHECK ANY NON-LEDGER ACCOUNTS FOR DOLLAR
AMOUNTS
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GO TO G/L, OPTIONS, MODULE
PREFERENCES AND CLICK THE BOX THAT INDICATES THAT BEGINNING BALANCES HAVE
BEEN ENTERED
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Inventory Control and Management (ONLY)
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INORC
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IN MODULE PREFERENCES, FILE
MAINTENANCE, Inventory Control and Management FILES, REBUILD MASTERFILE FROM COST QUANTITY
FILE
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INORC
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IN MODULE PREFERENCES, FILE
MAINTENANCE, Inventory Control and Management FILES, REBUILD COST QUANTITY FILE FROM
MASTERFILE
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INORC
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IN MODULE PREFERENCES, FILE
MAINTENANCE, Inventory Control and Management FILES, FIX PROBLEMS IN SERIALIZED ITEMS FROM
THE COST QUANTITY FILE
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INUPDT
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RUN INUPDT.EXE
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INUPLOAD
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Inventory Control and Management
UPLOADING
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INMATUP
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DELETE INMAT FILE AND RECREATE IT USING
INUPDT
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Job Cost-Construction & Manufactures (ONLY)
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JCCONV
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RUN JCCONV.EXE
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JCOFR
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RECALCULATE JOB FILES
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MULTI-LOCATION (ONLY)
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ORDER ENTRY (ONLY)
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OEOSCR
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FIX SALES ENTRY SCREEN
DEFINITIONS
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OERMISS
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|
RUN O.E. INVOICE TRACKING REPORT (MISSING INVOICES ONLY)
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OEVAL
|
|
|
RUN OEVAL.EXE
|
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|
OECHECK1
|
|
|
RUN OECHECK1.EXE
|
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|
OECHECK2
|
|
|
RUN OECHECK2.EXE
|
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|
OEPTRFOR
|
|
|
USE THE FORCE OUTPUT OPTION
IN CMS OE PRINTER SETUP
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PAYROLL (ONLY)
|
|
|
|
WPRCONV
|
|
|
RUN WPRCONV.EXE
|
|
|
|
WPRCV
|
|
|
RUN WPRCV.EXE
|
|
|
|
PROFR
|
|
|
RECALCULATE WAGES IN OPEN FILE
|
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P.O.S. (ONLY)
|
|
|
|
POSCDCPD
|
|
|
OPENING
CASH DRAWER CODES
|
|
|
|
PSOCDSOL
|
|
|
OPENING
CASH DRAWER SOLUTIONS
|
|
|
|
PSOCDSSP
|
|
|
OPENING
CASH DRAWER SOLUTION DIRECTLY FROM SERIAL PORT
|
|
|
|
PSPHERTS
|
|
|
POSIFLEX PERIPHERAL TESTER DOWNLOAD
|
|
|
|
PSPRTLPT
|
|
|
IN PRINTER CONFIG, SET PRINTER ONE AS AN
LPT PRINTER AND THEN FORCE OUTPUT TO A SERIAL PRINTER
|
|
|
|
PSPRTSET
|
|
|
P.O.S. INVOICE PRINTER
CODES-CHECK SETTINGS
|
|
|
|
|
|
|
Have you reduced the separator lines from 6 to 1?
|
|
|
|
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|
|
Have you taken out any @CRLF@ at the end of the receipt? (credit card, check and Account)
|
|
|
|
|
|
|
Have you tried format 5,6 & 7?
|
|
|
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|
|
What paper length have you set in Control panel, I've found 3 inch with no page breaks
|
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|
|
Set a custom page
size that is 2 or 3 inches long.
|
|
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|
|
Make sure it's
set up for continuous feed with NO break.
|
|
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|
PURCHASE ORDER (ONLY)
|
|
|
|
POCONTL
|
|
|
RUN MODULE CONTROL REPORTS AND OPEN P.O. REPORT
|
|
|
|
POUPDT
|
|
|
RUN POUPDT.EXE
|
|
|
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|
OTHER
|
|
|
|
READMEF
|
|
|
READ THE *.ME FILES FOR SOLUTIONS
|
|
|
|
|
|
|
|
|
|
|
|
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|
|
|
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|
|
|
P.O.S. REGISTER CODES-RESET STATUS
|
|
|
|
|
|
|
Load in new directory when loading V7 on a pre-V6
installation
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
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CONTINUED
|
|
|
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|
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|
|
CODE BASIC
ERRORS
|
|
|
|
|
|
|
PROBLEMS WITH SOLUTIONS BY
MODULE
|
|
